Refund policy

We understand that you may occasionally wish to return or exchange your purchases. We'll be happy to help you with the process. Please return or exchange your items in their original packaging within 7 days of delivery. Double-check that you've included all the tags, accessories, promotional gifts, and warranty cards that came with your order. Please make sure the product is unwashed and unused.

Kindly follow the below process for order returns:

1. Take a copy of the order/invoice sheet and circle the product/s you are returning.
2. Pack the item/s you wish to return in the original delivery package if possible, Please ensure that the product is unused and in the same condition as you received it and all the tags are intact.
3. Insert the order/invoice sheet and ensure that the parcel is packed properly.
4. When our courier partner arrives, hand over the parcel. Once we receive the returned courier, the refund process will be initiated for the items returned. Once processed, it may take upto 10 working days for the refund amount to get credited at its source.
5. For any disputed cases, such as wrong brand returns, incomplete returns, or missing return packages, resolution may take approximately 7 working days.
6. Return request for online orders can be raised within 7 days of order delivery.